ManagementConsultingConcept  PlanningFinancial ModelingTechnical support of ConstructionBrokerageOperational AuditStaff Development - Training /  Recruitment Marketing
hospitality management
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Hotel Saint Petersburg

With hotel "St. Petersburg", we conducted a comprehensive audit of the hotel, marketing profile and electronic sales channels on which the hotel was represented. Based upon the findings, we developed an action plan.

Project aim
  • Management support
  • Website audit and audit of electronic channels sales
  • Operational audit
  • Mystery Shopper
  • Improvement of hotel services
  • Formation of new management company
  • Creating a refurbishment program
Results

These audit results made it possible to carry out measures for optimization of the hotels work. The action plan developed focused mainly on the sales department, reception and housekeeping, economic and technical departments. The management and operational support continued over a period of six years. During this time, we also assisted on developing a refurbishment program and developing the groups hotel management company. 

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ManagementConsultingConcept  PlanningFinancial ModelingTechnical support of ConstructionBrokerageOperational AuditStaff Development - Training /  Recruitment Marketing
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